Privacy Policy

1. Introduction

M-Design ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website m-design.co.za.

2. Information We Collect

Personal Data

We may collect personally identifiable information including:

• Name and contact details (email, phone number, address)
• Payment information (processed securely via PayFast)
• Order history and preferences

Automatically Collected Data

When you access our site, we may automatically collect:

• IP address and browser type
• Pages visited and time spent
• Referring website details

3. How We Use Your Information

We use the information we collect to:

• Process transactions and deliver products
• Improve our website and services
• Communicate with you about orders and promotions
• Prevent fraud and enhance security
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Payment processors (PayFast) to complete transactions
• Shipping providers to deliver orders
• Service providers assisting our business operations
• Legal authorities when required by law

5. Data Security

We implement appropriate security measures including:

• SSL encryption for all data transmissions
• Secure storage with access controls
• Regular security assessments

Despite these measures, no electronic transmission or storage is 100% secure.

6. Your Rights

You have the right to:

• Access and request a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt-out of marketing communications

To exercise these rights, contact us at admin@m-design.co.za.

7. Cookies and Tracking

We use cookies to:

• Remember cart contents and preferences
• Analyze site traffic and performance
• Enable essential site functionality

You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this policy periodically. The updated version will be posted on our website with a revised "Last Updated" date.

9. Contact Us

For privacy-related inquiries, please contact: